HeatPro Suffolk FAQS


Frequently Asked Questions

We are fully insured and carry liability insurance for your peace of mind. We follow all relevant UK standards and applicable laws, are fully certified and adhere to all H&S laws and standards.

Our office hours are 8am - 5pm. We will also carry out out of hours emergency callouts, please note a fee may apply depending on location for callouts outside of office hours.

We generally provide our services in Suffolk, but will travel to Colchester and Diss and surrounding areas. Please call us if you are unsure.

We generally trade and accept payments in cash. Please ask if you are unsure if your payment type is accepted.

This will depend on the job type and location.

We can service many boiler brands, including Ariston, Alpha, Biasi, Baxi, Ideal, Potterton, Viessmann, Valliant, Worcester Bosch, Worcester and more

Our Gas Safe Registered engineers are skilled at servicing many boilers, including system, combi, gas, electric, conventional, and regular boilers.

We recommend you have your boiler serviced at least once a year. This will not only ensure that your boiler is safe, but it also helps you meet the warranty which requires your boiler be serviced at least once a year.

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Do you have a poorly boiler? Require an annual boiler service? Want to know more details about our services? Contact Glen or Dean today.

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