Boiler Breakdown Repair

Boiler Breakdown Repair

At HeatPro we have many happy customers because we always go above and beyond our competitors to give you a truly professional, efficient and fuss free emergency boiler repair service

We have over 35 years’ experience between us working on boilers made by Worcester, Valliant, Bosch, Ariston, Biasi and more. Our combined experience means we have a vast amount of knowledge for getting your boiler fixed in as little time as possible so you can again enjoy your heating and hot water.

We also offer competitive quotes and give great value for money, we are fully insured, Gas Safe registered and always adhere to UK regulations, standards and laws.

We never charge any hidden fees and the price we quote will be the price you pay, we don’t want our customers to have any horror stories as a lot of the work we carry out is from recommendations and we want to build relationships that last for many years to come.

Benefits Of An Annual Service

  • 1 Testing Your Boiler for safe operation.
  • 2 Testing Carbon Monoxide and CO2 levels.
  • 3 Checking for Leaks.
  • 4 Testing your Gas Supply is safe and of the correct pressure.
  • 5 Testing your water supply is at the correct pressure.
  • 6 Checking your boiler circuits are operating at the correct pressure.
  • 7 Checking the fans and drains are working properly.
  • 8 Checking all the working parts are activating and working as they should be.
  • 9 Lubricating parts where necessary.
  • 10 Cleaning where needed, removing soot and debris.
  • 11 Checking operating of motors and diverter valves.
  • 12 Checking your boilers efficiency.

Emergency Boiler Repair For All Makes

At HeatPro we have experience in repairing and fault finding on all major boiler brands as well as some that are not so well known. We cover the whole of Suffolk, the Colchester area and as far north as Harleston.

If you have any of the following makes of boiler we can generally fix any issues on the same day, Alpha, Ariston, Baxi, Biasi, Buderus, Ferroli, Glow Worm, Grant, Heatline, Ideal, Keston, Potterton, Suanier Duval, Vaillant, Viessmann, Vokera, Worcester Bosch or any other brand. We will have Your boiler back in fully working order in a short period of time so that you can get back to normal life.


Our Boiler Repair Service aims to:

• Repair all boiler brands

• Repair 95% of boilers in one visit
• A speedy response to call outs.
• A true emergency boiler repair service
• No hidden charges
• Fully Insured

Common Boiler Faults

Below are some of the more common boiler faults we can fix. If you require more information, then please do give us a call or send us an email.


No Heating Or Hot Water

This can be caused by many boiler faults. This can be anything from a faulty gas supply, no ignition, a control card failure to a faulty diverter valve. It could also be a thermostat or sensor fault.


Radiators Not Getting Hot

This could be air in the system which needs bleeding, a lack of water, your system needs flushing, faults like those for no heating or hot water or a faulty radiator valve or thermostat.


Kettling Or Boiler Noise

Boiler Noise of noises that sound like an old kettle are common in East Anglia due to limescale build up due to hard water. It can damage the Primary Heat Exchanger and cause it to leak or fail. It is possible to replace them or fit a scale reducer to the water feed for the boiler. Sometimes flushing out the boiler is all that is required.


Banging Noises

Boilers can fill up with debris caused by limescale or muck in your heating system, there could also be air getting into the system. All these can cause banging noises. If your water pressure is too low this can also cause banging and tapping noises.


No Boiler Ignition

This can be caused by a failed gas supply, a failed thermocouple or a faulty gas valve. It can also be a thermostat or control card issue. Sometimes it can due to the pilot being covered in debris or soot and it needs a good clean.


Leaks And Pressure Loss

If a boiler is losing pressure, most of the time its through the central heating side, although heat exchangers can also leak. A failing pressure relief valve or a broken expansion vessel can also cause pressure loss.


Condensate Drain Pipe Freezing Up

Condensing boilers have a drain that takes water from the boiler and allows it to drip outside into a drain. Sometimes they can, if they are situated incorrectly or are not lagged properly, freeze up causing the boiler to stop working.


Thermostat Issues

Thermostats will generally fail as they get older or become inaccurate. This means that they turn the boiler on and off at the wrong times causing the boiler to endlessly cycle.


Boiler Leaks

Sometimes boilers will develop a leak on a fitting, or the seals have deteriorated over time. Sometimes the PHE can also leak.


Boiler Keeps Turning Off

This can be caused by low water pressure, a blocked condensate drain, the boiler has air in it or the pump has failed along with many other electronic issues.

At HeatPro we can fault find, solve and repair all these issues to get your central heating and hot water back up and running again, efficiently and fuss free.


Call or Email Us Now!

Do you have a poorly boiler? Require an annual boiler service? Want to know more details about our services? Contact Glen or Dean today.

Call Us Today


Professional Boiler Repair Services

All the work we carry out is fully guaranteed. We have many satisfied customers from all over the Ipswich and Suffolk region and we offer you an efficient, professional service, at a competitive cost.

We aim to provide complete customer satisfaction and all our current customers have been repeat customers for many years, often bringing or recommending to us their friends and families.


  • Over 30 Years Experience
  • Fully Certified and Insured
  • Professional and Efficient
  • Great Customer Service and Support

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